General Virtual Assistant

Joy

ID Verified
800/mo
City Of Bislig, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

Your Reliable Partner Behind the Scenes I help busy business owners stay organized, save time, and focus on what matters most: growing their business and closing more deals. With over 6 years of experience in customer service, virtual assistance, and administrative support, including 3 years in real estate, I bring a combination of organization, client communication, and hands-on operational support. From managing emails and calendars, handling customer inquiries, following up with leads, coo...

Top Skills

Phone Support · 4 yearsCalendar Management · 3 yearsCold Calling · 2 yearsEmail Management · 2 yearsFollow Up Boss · 2 years

Skills & Expertise

Customer Success

Phone SupportAdvanced
Social Media SupportIntermediate
Lead ManagementIntermediate
Email SupportBeginner

Marketing & Growth

GoHighLevelIntermediate
Email MarketingIntermediate
HubSpotBeginner
MailchimpBeginner

Real Estate Operations

MLS ManagementIntermediate
Real Estate ListingIntermediate
Follow Up BossIntermediate
PropStreamIntermediate
AirbnbBeginner
Zillow Premier AgentBeginner

Virtual Assistance & Admin

Calendar ManagementAdvanced
Email ManagementIntermediate
Meeting CoordinationIntermediate
CalendlyIntermediate
Travel PlanningBeginner
Data EntryBeginner
Personal Assistant ServicesBeginner
Executive Assistant ServicesBeginner
AsanaBeginner
TrelloBeginner

Sales & Business Development

Cold CallingIntermediate
ZoomInfoIntermediate
Lead GenerationIntermediate
Cold Email OutreachIntermediate
B2B SalesIntermediate
Warm Outreach & Appointment SettingIntermediate
Zoho CRMBeginner

Work Experience

Administrator

RealtorEd KW Command

Dec 2024 -

Job Responsibilities:

- Inbox Management & Triage – Organizing emails, prioritizing important messages, and ensuring timely responses and follow-ups. - Social Media Content Management – Creating, editing, and preparing engaging content to support brand visibility and online presence. - Data Entry & Database Management – Maintaining accurate records, updating information, and organizing business data. - CRM & Lead Manag...

Cold Caller

We Buy Cars

Nov 2022 - Sep 2023

Job Responsibilities:

- Conducted outbound cold calls to prospective vehicle sellers. - Engaged potential clients to identify vehicles available for sale. - Gathered vehicle details, including make, model, condition, and specifications. - Assessed vehicle information to help determine potential offers. - Presented competitive cash offers to encourage sellers to proceed. - Scheduled appointments between interested selle...

Chat Support Agent

Target

Aug 2021 - Feb 2022

Job Responsibilities:

- Assisted customers through chat and email with order-related inquiries. - Tracked deliveries and provided updates on shipment status. - Resolved issues involving missing, incorrect, or damaged items. - Processed customer concerns and provided timely solutions. - Coordinated with internal teams to resolve order and delivery issues. - Maintained accurate customer information and ensured customer s...

Quick Stats

Age27 years
GenderFemale
English LevelConversational
Other Languages
Tagalog/FilipinoFluent
EnglishConversational
ID VerificationVerified
Portfolio
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Education

High-school

STI College Surigao

2017 - 2018