Joy

Virtual Assistant | Administrative Support

Joy

700/mo
Banaybanay, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am a reliable and detail-oriented Virtual Assistant with experience in customer service, online teaching, administrative support, and communication. I am comfortable working independently, managing tasks efficiently, and learning new tools and processes. I have experience using Google Workspace, Microsoft Word, and Microsoft Excel, and I am willing to take on data entry, administrative, customer support, and other remote tasks. I am flexible with my schedule, available to start immediately, an...

Skills & Expertise

Content & Writing

Customer Success

Data & Analytics

Design & Creative

Adobe XDBeginner

Virtual Assistance & Admin

Data EntryBeginner
AsanaBeginner
ClickUpBeginner

Work Experience

ESL Tutor

Acadsoc

Dec 2024 - Present

Job Responsibilities:

Successfully managed and delivered online English lessons to students from different backgrounds and age groups. Developed strong communication, customer service, and interpersonal skills through regular interaction with students and parents. Managed multiple classes and schedules while maintaining accuracy, punctuality, and professionalism. Adapted lessons and teaching approaches according to ind...

Customer Service & Sales Associate

Various Retail Companies

Apr 2017 - Aug 2024

Job Responsibilities:

Assisted customers with purchases, product inquiries, and general concerns. Processed cash and electronic payments accurately using POS systems. Handled daily transactions and maintained accurate sales records. Assisted with returns, exchanges, and other customer requests according to company policies. Maintained an organized and efficient checkout area. Worked collaboratively with team members to...

Administrative Assistant

Resume Writing Service

Jan 2020 - Nov 2022

Job Responsibilities:

Assisted resume writers with administrative and client-related tasks. Proofread and formatted resumes, cover letters, and LinkedIn profiles. Organized digital files and client records. Assisted with project tracking and task organization. Used Microsoft Office, Canva, and project-management tools. Maintained accuracy and attention to detail when handling client documents. Supported the team in com...

CopywritingEmail CopywritingEmail SupportCreative WritingGoogle Sheets (Advanced)AsanaData Entry

Quick Stats

Age29 years
GenderFemale
English LevelConversational
ID VerificationNot verified

Certifications

TEFL

Education

High-school

Banaybanay National High School

2011 - 2015