Joven

Customer Success Representative

Joven

600/mo
Victorias, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

Customer service professional with 7 years of BPO experience at Concentrix CVG Inc. in voice-based inbound and outbound support for US clients — covering customer service, technical support, and sales. 5 years of proven remote work performance. Strong CSAT scores, first-call resolution rates, and quality assurance record. Empathetic, detail-oriented, and always ready to learn.

Work Experience

Customer Service Representative

Concentrix CVG Inc.

Oct 2018 - Present

Key Achievements:

Consistently achieved and exceeded KPIs, productivity targets, and performance quotas in a remote work environment while demonstrating strong self-management, accountability, and the ability to work independently with minimal supervision.

Quick Stats

Age33 years
English LevelFluent
ID VerificationNot verified
Portfolio
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