Customer Service Representative

Jonathan

700/mo
Davao, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Customer service representative with almost 7 years of experience supporting bill, technical support, and sales in the BPO industry. Skilled at resolving customer concerns, handling high-volume interactions, and delivering excellent service. A quick learner with strong communication and problem-solving skills, eager to contribute to a dynamic team and continue growing professionally.

Top Skills

Phone Support · 6 yearsTechnical Support · 6 yearsSalesforce · 3 yearsCanva · <1 yearCapCut · <1 year

Skills & Expertise

Customer Success

Phone SupportExpert
Technical SupportExpert
Live Chat SupportBeginner
Email SupportBeginner

Data & Analytics

Excel (Advanced)Beginner

Design & Creative

CanvaBeginner
CapCutBeginner

Sales & Business Development

SalesforceAdvanced

Work Experience

Customer Service Representative

Sutherland Global Service

Aug 2023 - Jul 2026

Customer Service Representative

Ibex

Mar 2019 - Jul 2023

Quick Stats

Age30 years
English LevelFluent
ID VerificationNot verified