VIRTUAL ASSISTANT | OPERATIONS & ADMINISTRATIVE SUPPORTVIRTUAL ASSISTANT | OPERATIONS & ADMINISTRATIVE SUPPORT
Jonalyn
ID Verified$700
per month
($4/hour)
Profile Description
Dedicated professional with 5 years of experience as a Cafe Operations Manager, overseeing daily operations, staff supervision, inventory management, customer service, and ensuring smooth day-to-day business performance. Skilled in team leadership, scheduling, cost control, and maintaining high service standards in fast-paced environments. Additionally experienced as a Virtual Assistant supporting MM Sales Tracker, managing sales data, tracking performance metrics, organizing reports, and provid...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Data & Analytics
AI & Automation
Content & Writing
Work Experience
MM Sales Virtual Assistant
TASTY MEDIA
Dec 2025 - May 2026
Key Achievements:
Tracked and updated daily/weekly/monthly sales data in spreadsheets or CRM systems Organized and maintained sales records, ensuring accuracy and consistency Prepared sales reports and summaries for management review Monitored sales targets vs. actual performance Handled data entry, data cleaning, and file organization Communicated with sales team or clients to gather updates and information Managed schedules, emails, or follow-ups related to sales activities Assisted with basic admin tasks (calendar management, documentation, correspondence) Improved accuracy and organization of sales tracking systems Helped identify sales trends or gaps through consistent data monitoring Streamlined reporting process, saving time for the sales team/management Ensured on-time, error-free reports that supported better decision-making Maintained strong communication and reliability while working remotely
Cafe Manager
JAMES WRIGHT CAFE
Apr 2020 - Dec 2025
Key Achievements:
Managed daily cafe operations including opening/closing procedures, cash handling, and POS systems Supervised and scheduled a team of baristas/staff, handling training and performance Managed inventory — ordering supplies, stock control, minimizing waste Ensured compliance with health, safety, and hygiene standards Handled customer service, resolving complaints and ensuring satisfaction Managed vendor/supplier relationships and negotiated costs Oversaw budgeting, sales tracking, and daily/weekly reporting Implemented promotions or new menu items to drive sales Improved staff retention by creating better shift schedules and training programs Increased customer satisfaction through improved service standards Reduced food/supply waste through better inventory tracking Boosted sales through upselling techniques or promotional campaigns Successfully managed the cafe with minimal owner oversight, showing strong leadership