Jonalyn

VIRTUAL ASSISTANT | OPERATIONS & ADMINISTRATIVE SUPPORT

Jonalyn

ID Verified
700/mo
La Trinidad Benguet, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Dedicated professional with 5 years of experience as a Cafe Operations Manager, overseeing daily operations, staff supervision, inventory management, customer service, and ensuring smooth day-to-day business performance. Skilled in team leadership, scheduling, cost control, and maintaining high service standards in fast-paced environments. Additionally experienced as a Virtual Assistant supporting MM Sales Tracker, managing sales data, tracking performance metrics, organizing reports, and provid...

Skills & Expertise

Customer Success

Data & Analytics

AI & Automation

Edge AIBeginner
HeyGenBeginner

Content & Writing

Work Experience

MM Sales Virtual Assistant

TASTY MEDIA

Dec 2025 - May 2026

Job Responsibilities:

Tracked and updated daily/weekly/monthly sales data in spreadsheets or CRM systems Organized and maintained sales records, ensuring accuracy and consistency Prepared sales reports and summaries for management review Monitored sales targets vs. actual performance Handled data entry, data cleaning, and file organization Communicated with sales team or clients to gather updates and information Manage...

Customer.ioExcel (Advanced)Google Sheets (Advanced)

Cafe Manager

JAMES WRIGHT CAFE

Apr 2020 - Dec 2025

Job Responsibilities:

Managed daily cafe operations including opening/closing procedures, cash handling, and POS systems Supervised and scheduled a team of baristas/staff, handling training and performance Managed inventory — ordering supplies, stock control, minimizing waste Ensured compliance with health, safety, and hygiene standards Handled customer service, resolving complaints and ensuring satisfaction Managed ve...

Phone SupportLive Chat SupportGoogle Sheets (Advanced)Excel (Advanced)Email Support

Quick Stats

Age27 years
GenderFemale
English LevelFluent
ID VerificationVerified
Portfolio
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Certifications

Bachelor of Science in Hospitality Management
Bookkeeping Certification