Virtual AssistantVirtual Assistant

Customer Service and Sales professional with 3+ years of BPO experience supporting U.S.-based customers across telecommunications, customer care, and B2B environments. Experienced in inbound and outbound calls, billing and account concerns, payment processing, technical troubleshooting, sales, cold calling, lead generation, and objection handling. At Teleperformance supporting the Comcast account, I consistently performed strongly against my KPIs and maintained outstanding CSAT while providing e... See more