Sr.WFMSr.WFM
John
$1,000
per month
($6/hour)
Profile Description
Results-driven Workforce Management professional with 1 year and 5 months of experience in workforce operations, specializing in forecasting, scheduling, real-time analysis, timekeeping, KPI monitoring, billing, and performance-linked incentives. Skilled in monitoring operational performance, analyzing workforce data, identifying staffing gaps, and ensuring efficient resource allocation to meet business objectives. With additional experience in Customer Service and Sales, I bring strong communic...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Data & Analytics
Work Experience
Sr.WFM
Techmahindra
Jun 2025 - Oct 2026
Job Responsibilities:
Results-driven Workforce Management professional with 1 year and 5 months of experience in workforce operations, specializing in forecasting, scheduling, real-time analysis, timekeeping, KPI monitoring, billing, and performance-linked incentives. Skilled in monitoring operational performance, analyzing workforce data, identifying staffing gaps, and ensuring efficient resource allocation to meet bu...
Associate Customer Support
Techmahindra
Oct 2024 - Jun 2025
Job Responsibilities:
Taking inboundn calls and provide resolution to callers
Sales Representative
Safelinx BPO
Jun 2023 - Jun 2024
Job Responsibilities:
Reachinng out to potential customers and persuade them to buy our product