Virtual AssistantVirtual Assistant

I bring four years of experience in the telecommunications industry, including one year in customer service handling billing inquiries, technical troubleshooting, and account management. As a trainer for one year, I helped employees build product knowledge, communication skills, and confidence in resolving customer concerns. During my two years as a supervisor, I coached team members, monitored performance, and managed escalations to support service quality and team goals. These roles strengthen... See more