VIRTUAL ASSISTANT, CUSTOMER SERVICE REPRESENTATIVEVIRTUAL ASSISTANT, CUSTOMER SERVICE REPRESENTATIVE

JOHN

ID Verified

600/mo

CALOOCAN CITY, Philippines

Looking for Full-time

8 hours/day

Availability: US / EU / Asia timezone

$600

per month

($3/hour)

Member since August 2026

Profile Description

Customer-focused and adaptable BPO professional with nearly 3 years of experience in Customer Service, Technical Support, and Subject Matter Expert roles. Experienced in handling inbound and outbound calls, troubleshooting technical concerns, resolving customer issues, upselling products and services, and supporting new hires through coaching and process guidance. Known for strong communication skills, patience, problem-solving abilities, and maintaining high customer satisfaction. Highly adapta...

Top Skills

Phone Support · 3 yearsEmail Support · <1 yearLiveChat · <1 yearTechnical Support · <1 year

Skills & Expertise

Skill Levels Explained:

• Beginner: <1 year

• Intermediate: 1-3 years

• Advanced: 3-5 years

• Expert: 5+ years

💡 Hover over any skill level to see exact years of experience

Customer Success

Phone SupportAdvanced

Technical SupportBeginner

LiveChatBeginner

Email SupportBeginner

Work Experience

TECHNICAL SUPPORT REPRESENTATIVE

VXI GLOBAL SOLUTIONS INC.

Jan 2023 - Feb 2024

Technical SupportPhone Support

Quick Stats

Age25 years

English LevelConversational

ID VerificationVerified