Healthcare Virtual AsssitantHealthcare Virtual Asssitant

Healthcare customer service specialist with 2+ years’ experience in medical claims, benefits verification, handled prior authorizations, billing and member support for Humana, UnitedHealthcare, and Blue Cross Blue Shield. Strong background in HMO and PPO plans, with in‑depth knowledge of Medicare, Medicaid, and Medicare Supplement (Medigap) health insurance programs. HIPAA-certified, trauma-informed, and trained in U.S./Canadian healthcare administration. Skilled in high-volume call handling, cl... See more