General Virtual AssistantGeneral Virtual Assistant
John
ID Verified$750
per month
($4/hour)
Profile Description
Detail-oriented and results-driven Virtual Assistant and Customer Support Specialist with nearly three years of experience in sales and healthcare accounts and over 23 months of hands-on CRM management. Proven expertise in Salesforce, Microsoft Office Suite, calendar and email management, client communication, and process optimization. Highly adaptable professional with a strong background in telehealth and healthcare support, known for delivering accurate, compassionate, and efficient service i...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
AI & Automation
Content & Writing
Customer Success
Data & Analytics
Sales & Business Development
Work Experience
Customer Service Representative
Wipro
Nov 2023 - Jan 2025
Job Responsibilities:
Customer Support & Healthcare Focus Results-driven Customer Service and Virtual Assistant professional with nearly two years of experience supporting healthcare and service-based accounts. Successfully managed high-volume inquiries related to health claims, billing, and policy coverage while maintaining full HIPAA compliance, consistently meeting KPI targets and resolving escalated cases using Sa...
Service Crew
Golden Arches Development Corporation
May 2023 - Sep 2023
Job Responsibilities:
Dedicated Kitchen Service Crew professional with five months of hands-on experience in a fast-paced McDonald’s environment, supporting daily food preparation, quality control, and kitchen operations. Consistently maintained high standards of cleanliness, safety, and efficiency while managing multiple tasks under pressure. Recognized for reliability, teamwork, and attention to detail, contributing...
Call Center Agent
E-Innovative Solutions
Mar 2022 - Aug 2022
Job Responsibilities:
Performance-oriented Virtual Assistant and Customer Support Specialist with proven success in outbound sales and CRM management. Delivered 200+ outbound calls daily for a U.S. solar campaign, built strong client relationships, handled objections effectively, and ranked among top agents for lead conversion. Highly skilled in Salesforce, client follow-ups, and maintaining accurate CRM records, contr...
Quick Stats
Certifications
Education
High-school
Saint Francis Academy
2016 - 2021