Joebert

virtual assistant

Joebert

ID Verified
1,000/mo
Baguio, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

I have great experience with customer care and have a background in healthcare team — making me suitable for this role.

Skills & Expertise

AI & Automation

OpenAI APIBeginner

Content & Writing

Customer Success

Live Chat SupportIntermediate
Email SupportIntermediate

Data & Analytics

Design & Creative

CanvaBeginner
Logo DesignBeginner
CapCutBeginner

E-commerce & Marketplace

TikTok ShopBeginner
Amazon FBABeginner

Work Experience

Customer Service Representative

Foundever

Jul 2024 - Present

Job Responsibilities:

We handled multiple concerns via email, chat, and soft phone from our guests and host.

Phone SupportEmail SupportLive Chat Support

Customer Service Representative

Alorica

Sep 2022 - Nov 2023

Job Responsibilities:

I handled multiple concerns in retail accounts for customers issue with their products.

Phone Support

Quick Stats

Age24 years
GenderMale
English LevelFluent
Other Languages
Tagalog/FilipinoFluent
ID VerificationVerified
Portfolio
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Certifications

first aider

Education

Bachelor's Degree

pines city colleges

2021 - present