JOANNE

Virtual Assistant

JOANNE

500/mo
Antipolo , Philippines
Looking for Part-time
6 hours/day
Availability: US timezone

Profile Description

I can contribute to your business by providing reliable, organized, and professional support that helps you save time and focus on your priorities. With my Customer Service Representative experience, I have developed strong communication, problem-solving, multitasking, and customer-handling skills that I can apply to virtual assistance. I am a fast learner who can quickly adapt to new tools, systems, and processes. You can count on me to handle tasks with attention to detail, respond professiona...

Top Skills

TikTok Shop · 3 yearsCapCut · 2 yearsExcel (Advanced) · 2 yearsGoogle Sheets (Advanced) · 2 yearsCanva · 1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Email SupportBeginner
Social Media SupportBeginner
ZendeskBeginner
Customer.ioBeginner

Data & Analytics

Excel (Advanced)Intermediate
Google Sheets (Advanced)Intermediate

Design & Creative

CapCutIntermediate
CanvaIntermediate

E-commerce & Marketplace

TikTok ShopAdvanced

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner
Data EntryBeginner
CalendlyBeginner
TrelloBeginner

Work Experience

Customer Service Representative

Philippine Offshore Gaming Operator

Apr 2022 - Aug 2023

Key Achievements:

Provided excellent customer support by handling inquiries, resolving concerns, and maintaining professional communication. Managed multiple tasks efficiently, maintained accurate records, and consistently delivered quality service while meeting performance targets.

Live Chat SupportEmail SupportGoogle Sheets (Advanced)Email ManagementSocial Media Support

Quick Stats

Age24 years
English LevelConversational
ID VerificationNot verified
Portfolio
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