Joana

Digital Marketing Specialist/Admin Support

Joana

700/mo
Olongapo City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Highly organized and adaptable professional with strong experience in customer service, administrative support, and client coordination. Prefers roles that involve communication, scheduling, problem-solving, and helping customers with accuracy and care. Skilled in handling fast-paced environments, managing multiple priorities, and resolving customer concerns effectively. Comfortable working independently, taking initiative, and learning new systems quickly. Dedicated to delivering high-quality w...

Top Skills

Calendar Management · <1 yearCanva · <1 yearData Entry · <1 yearEmail Management · <1 yearEmail Support · <1 year

Skills & Expertise

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner
Data EntryBeginner
Personal Assistant ServicesBeginner

Design & Creative

CanvaBeginner
Social Media GraphicsBeginner
FigmaBeginner

E-commerce & Marketplace

ShopifyBeginner
Order ProcessingBeginner
Product Listing OptimizationBeginner
WordPressBeginner

Sales & Business Development

SalesforceBeginner
Zoho CRMBeginner

Customer Success

Live Chat SupportBeginner
Phone SupportBeginner
Email SupportBeginner
ZendeskBeginner

Work Experience

Digital Marketing Specialist/Admin Support

IFL I.T. Solutions

Mar 2024 - Apr 2025

Key Achievements:

Collaborate with other departments to ensure brand consistency of the website. Implement on-page optimization plans by refining meta tags, headings, URL structure, internal linking, and image alt text. Approach each task thoroughly and on time, contributing to a seamless user experience and improved search engine rankings. Develop and Implement digital marketing strategies aligned with business goals. Work seamlessly within WordPress and Elementor to implement SEO strategies and optimize website content.

WordPressSocial Media SupportFigmaSocial Media GraphicsCanvaEmail ManagementCalendar Management

Quick Stats

Age37 years
English LevelFluent
ID VerificationNot verified
Portfolio
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Certifications

UI/UX with Figma and Adobe
Unlocking the Secret of Google SEO