Team Leader, Customer Care, VATeam Leader, Customer Care, VA
Jeremy
$1,200
per month
($7/hour)
Profile Description
**Results-driven professional** with a proven track record as a **Team Leader**, **Customer Care Specialist**, and **Virtual Assistant**. Expert at managing high-performing remote teams, optimizing operational workflows, and delivering exceptional client support. Adept at handling complex customer resolutions, streamlining administrative tasks, and fostering long-term client relationships. Combines strong leadership with sharp problem-solving and communication skills to drive efficiency and maxi...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Specialized Skills
Virtual Assistance & Admin
Work Experience
Team Leader
Yngen Datacom
Oct 2022 - Jun 2026
Key Achievements:
Led and mentored a high-performing team of 23 remote agents, consistently exceeding monthly KPI targets (including CSAT, response times, and resolution rates) through targeted coaching, performance tracking, and strategic workflow optimization.