Medical Virtual Assistant

Jennifer

1,200/mo
Cagayan de Oro City, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

I have experience in the BPO industry for 5 years working as a customer service representative wherein I handled calls, assist with customers inquiries and orders and billing issue. I have experience as a Medical Virtual Assistant for 4 years now where in I handled patients scheduling, setting appointments,processing prior authorizations, checking insurance and eligibility as well as sending documents via fax and referrals. I am well verse with EMR like NextGen, PracticeFusion, Athenahealth,Ecli...

Top Skills

Phone Support · 5 yearsCalendar Management · 3 yearsDocument Management · 3 yearsClickUp · <1 yearData Entry · <1 year

Skills & Expertise

Customer Success

Phone SupportExpert
Live Chat SupportBeginner

Virtual Assistance & Admin

Calendar ManagementAdvanced
Document ManagementAdvanced
Data EntryBeginner
ClickUpBeginner
TrelloBeginner

Work Experience

Medical receptionist

Prestige Medical Groop

Mar 2024 - May 2025

Key Achievements:

Scheduling, setting appointments, sending faxes and referrals, prior authorization and checking insurance and eligibility

Live Chat SupportCalendar ManagementPhone SupportDocument ManagementData Entry

Quick Stats

Age44 years
English LevelConversational
ID VerificationNot verified