Jemima

Virtual assistant

Jemima

ID Verified
1800/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am a dedicated Virtual Assistant with strong skills in communication, organization, and customer service. I specialize in managing administrative tasks, scheduling, data entry, and client support. With a detail-oriented approach and commitment to efficiency, I help businesses stay organized and focused on growth.

Top Skills

Email Support · 2 yearsPhone Support · 2 yearsSocial Media Support · 2 yearsEmail Copywriting · <1 yearZapier · <1 year

Skills & Expertise

AI & Automation

ZapierBeginner

Customer Success

Email SupportIntermediate
Social Media SupportIntermediate
Phone SupportIntermediate

Content & Writing

Email CopywritingBeginner

Work Experience

Customer service rep

Naivas retail

Feb 2022 - Present

Key Achievements:

• Adapted traditional customer service skills to remote support roles, ensuring smooth communication via email, chat, and calls. • Managed client inquiries, scheduling, and follow ups efficiently in a virtual environment. • Provided administrative and customer support for multiple clients, maintaining a high standard of professionalism and accuracy.

Email SupportPhone SupportSocial Media SupportEmail Copywriting

Quick Stats

Age25 years
English LevelFluent
ID VerificationVerified
Portfolio
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