Virtual Assistant, Customer Service RepresentativeVirtual Assistant, Customer Service Representative

Jeanness

1,200/mo

Cuenca, Philippines

Looking for Full-time

8 hours/day

Availability: US timezone

$1,200

per month

($7/hour)

Member since October 2026

Profile Description

Customer Support and Guest Experience Specialist with 11+ years of experience across hospitality, telecommunications, healthcare billing, customer service, and back-office operations. Experienced in handling high-volume customer communications, resolving account and service issues, coordinating with internal teams and vendors, maintaining accurate records, and following detailed processes. Strong background in phone, email, chat, online guest platforms, administrative support, issue resolution, ...

Top Skills

Asana · <1 yearCalendar Management · <1 yearEmail Management · <1 yearEmail Support · <1 yearLive Chat Support · <1 year

Skills & Expertise

Skill Levels Explained:

• Beginner: <1 year

• Intermediate: 1-3 years

• Advanced: 3-5 years

• Expert: 5+ years

💡 Hover over any skill level to see exact years of experience

Customer Success

Live Chat SupportBeginner

Phone SupportBeginner

Email SupportBeginner

Virtual Assistance & Admin

AsanaBeginner

Email ManagementBeginner

Calendar ManagementBeginner

Quick Stats

Age32 years

English LevelFluent

ID VerificationNot verified