Jayra

Virtual Assistant

Jayra

ID Verified
800/mo
Mandaue City, Philippines
Looking for Full-time
8 hours/day
Availability: Asia timezone

Profile Description

I have experience working in admin support, customer service, and technical assistance. In my past roles, I managed calendars and emails for a CEO, assisted international clients with U.S. travel authorizations, and resolved technical issues in fast‑paced environments like Accenture and T‑Mobile. These roles helped me develop strong organizational skills, adaptability, and clear communication. I’m comfortable using tools such as MS Office, Slack, Teams, Zendesk, and Hubstaff, and I learn new sy...

Top Skills

Calendar Management · <1 yearCanva · <1 yearCapCut · <1 yearData Entry · <1 yearEmail Management · <1 year

Skills & Expertise

Virtual Assistance & Admin

Calendar ManagementBeginner
Data EntryBeginner
Executive Assistant ServicesBeginner
Meeting CoordinationBeginner
Email ManagementBeginner

Design & Creative

CanvaBeginner
CapCutBeginner

Customer Success

Phone SupportBeginner
Email SupportBeginner
ZendeskBeginner

Work Experience

Customer Service Representative

Govassist

Aug 2025 -

Key Achievements:

Provided expert assistance to international clients applying for U.S. travel authorization (ESTA) under the Visa Waiver Program, ensuring accuracy and compliance with immigration guidelines.

ZendeskEmail SupportPhone SupportEmail Management

Admin Assistant

Mysti’s Adult and Family Services

Dec 2025 - Apr 2026

Key Achievements:

I am managing the CEO’s calendar and email, scheduled meetings, and ensured appointments were well-organized. I also handled email correspondence, replied to inquiries promptly, and maintained smooth communication between the CEO, staff, and external partners.

Calendar ManagementEmail ManagementCapCutData EntryMeeting CoordinationCanvaPhone SupportEmail Support

Service Desk Associate

Accenture

Jul 2024 - Aug 2025

Key Achievements:

Diagnose and resolve technical issues, such as software, hardware, or account-related problems.

Phone SupportEmail Support

T-mobile Customer Service Representative

Eperformax BPO

Apr 2023 - Jun 2024

Key Achievements:

Respond to customer calls regarding their telecommunications services, including questions about billing, plans, and account details

Phone Support

Quick Stats

Age26 years
English LevelConversational
ID VerificationVerified
Portfolio
🔒

Certifications

Bachelor of Science in Hospitality Management

Education

Bachelor's Degree

University of Cebu

2019 - 2023