Virtual assistantVirtual assistant
Jaypee
ID Verified$1,500
per month
($9/hour)
Profile Description
I am seeking a stable, professional work environment where I can use my communication, organizational, and customer service skills. I prefer a role that allows me to work collaboratively with a team, support daily operations, and continue developing my skills and experience. Detail-oriented and dependable professional with experience in communication, scheduling, customer service, and administrative support. Skilled in handling phone calls, coordinating appointments, documenting information acc...
Top Skills
Skills & Expertise
Skill Levels Explained:
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Virtual Assistance & Admin
Work Experience
Scheduler/VA
Therapy Tree
Feb 2026 - Sep 2026
Key Achievements:
Managed and coordinated patient evaluation appointments, including scheduling, confirmations, reminders, cancellations, and rescheduling. Communicated professionally with parents, guardians, patients, and team members through phone calls, voicemail, and email. Maintained accurate and timely documentation of appointment-related communications and follow-ups. Helped improve appointment attendance by conducting reminder calls and sending timely notifications. Handled scheduling changes and transportation-related concerns while providing clear information about cancellation and rescheduling procedures. Demonstrated strong attention to detail when managing patient information and appointment schedules. Provided courteous and professional customer service while addressing questions and concerns. Worked collaboratively with clinical and administrative teams to support smooth daily operations.