Trust & Safety Associate, Soc Med Manager, Virtual AssistantTrust & Safety Associate, Soc Med Manager, Virtual Assistant
Jhosmel
ID Verified$600
per month
($3/hour)
Profile Description
My name is Jhosmel Jannah Ann Gochangco, 24 years old, currently based in Metro Manila, Philippines. I bring a diverse background in customer support and digital operations, with experience in Chat and Email Support, Customer Service, Video Content Moderation, and Trust & Safety. While my roles in customer service and moderation were primarily project-based, I served as a Trust and Safety Associate for 3 years and 4 months—developing a strong foundation in online safety, content policy enforcem...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Design & Creative
E-commerce & Marketplace
Sales & Business Development
Work Experience
Trust & Safety Associate
Accenture
Feb 2022 - Oct 2025
Shopify Assistant/ Virtual Assistant
Greytitude Corner
Oct 2023 - Apr 2024
Customer Service Representative
Concentrix
Mar 2021 - Nov 2021
Customer Service Representative
Inspiro Relia
Jan 2021 - Feb 2021
Key Achievements:
Seasonal Account
Video Content Moderator
Collective Solution Philippines
Aug 2020 - Dec 2020
Chat & E-mail Support
Collective Solution Philippines
Oct 2019 - Dec 2019