E-Commerce Virtual Assistant I Customer Service SpecialistE-Commerce Virtual Assistant I Customer Service Specialist

Customer-focused Virtual Assistant with nearly two years of experience in customer service, e-commerce, logistics, and administrative support. Experienced in handling customer inquiries through email, chat, and phone, processing orders, coordinating shipments, managing refunds, and supporting Shopify store operations through Gmail. Proficient in Salesforce, Five9, Zendesk, Google Workspace, Microsoft Office, Slack, and e-commerce platforms, with strong attention to detail, communication skills, ... See more