Janicka

Customer Service Specialist | Billing Specialist | Virtual A

Janicka

ID Verified
500/mo
Cebu City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Dedicated Customer Service Representative with 3 years of experience delivering exceptional customer support and resolving customer inquiries efficiently. Strong communication, problem-solving, and multitasking skills with the ability to handle high-volume interactions while maintaining professionalism and customer satisfaction. Reliable, detail-oriented, and committed to providing excellent service and contributing to team success.

Top Skills

Excel (Advanced) · 3 yearsGoogle Sheets (Advanced) · 3 yearsEmail Support · 2 yearsPhone Support · 2 yearsDocument Management · 1 year

Skills & Expertise

Customer Success

Phone SupportIntermediate
Email SupportIntermediate
Lead ManagementIntermediate

Data & Analytics

Excel (Advanced)Advanced
Google Sheets (Advanced)Advanced

Virtual Assistance & Admin

Email ManagementIntermediate
Document ManagementIntermediate
Executive Assistant ServicesIntermediate

Quick Stats

Age24 years
English LevelFluent
ID VerificationVerified