Virtual assistant, Customer Service Representative

James

500/mo
Bacolod, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I have nearly four years of experience as a Customer Service Representative in the BPO industry, primarily handling customer inquiries, account management, troubleshooting, and issue resolution. My role required strong communication skills, attention to detail, and the ability to manage multiple tasks while maintaining a high level of customer satisfaction.

Top Skills

Phone Support · 4 yearsOrder Processing · 3 yearsTechnical Support · 3 yearsCanva · <1 yearCapCut · <1 year

Skills & Expertise

Customer Success

Phone SupportAdvanced
Technical SupportAdvanced

Design & Creative

CanvaBeginner
CapCutBeginner

E-commerce & Marketplace

Order ProcessingAdvanced
Facebook MarketplaceBeginner

Work Experience

Customer Sale Representative

Iqor

Jul 2025 - Jun 2026

Phone SupportOrder ProcessingTechnical Support

Customer Service Representative

Concentrix

Dec 2022 - Jun 2025

Phone SupportTechnical Support

Quick Stats

Age26 years
English LevelFluent
ID VerificationNot verified
Portfolio
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