Outbound sales/ Cold callerOutbound sales/ Cold caller
Jalaiza
ID Verified$700
per month
($4/hour)
Profile Description
Results-driven and customer-focused professional with experience in customer service, appointment setting, dispatch coordination, and virtual assistance. Skilled in communication, lead follow-ups, scheduling, and administrative support, with the ability to build rapport and maintain positive client relationships. Highly organized, adaptable, and detail-oriented, with a strong work ethic and the ability to multitask in fast-paced remote environments. Committed to delivering excellent service, mee...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Specialized Skills
Work Experience
Agent/Dispatcher
Tow Roadside
Oct 2024 - Feb 2026
Key Achievements:
- Address problems and requests by transmitting information or providing solutions. - Enter data in computer system and maintain logs and records of calls, activities, and other information. - Provided excellent customer service, demonstrating strong communication and interpersonal skills.
Agent/Dispatcher
swift Roadside Llc
May 2024 - Oct 2024
Key Achievements:
- Manage inbound calls, assess service needs, and dispatch technicians efficiently. - Enter and maintain call records and service logs in company systems. - Deliver professional customer support, resolve issues, or escalate when necessary
Agent/Dispatcher
Safer Road Rescue
Dec 2021 - May 2024
Key Achievements:
-Receive emergency and non-emergency calls , capture critical information, and document details accurately. - Prioritize and coordinate response efforts, dispatching appropriate resources under time pressure. - Provide callers with clear instructions and support while maintaining calm, professional communication.
Appointment Setter/ Cold Caller
Global Processing system
Mar 2021 - Nov 2021
Key Achievements:
-Generated qualified leads and scheduled appointments by explaining merchant processing benefits and value propositions. - Addressed prospect questions and objections professionally to move conversations toward conversion. - Recorded interactions and maintained CRM entries to support pipeline tracking and follow-up.
Loan originator
ARB Call facilities
Jul 2018 - Mar 2021
Key Achievements:
Assessed customer needs and explained loan options. Maintained account records and stayed current on loan products.