jairuz

Virtual Assistant / Customer support

jairuz

1,000/mo
Magarao, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I have been working with BPO companies for more than 5 years and gained multiple skills and experience as a technical support and customer service representative. I was able to exhibit my skills and was promoted as a team lead in my previous company.

Top Skills

Phone Support · 4 yearsTechnical Support · 4 yearsCoaching & Mentoring · <1 yearEmail Support · <1 yearLead Management · <1 year

Skills & Expertise

Customer Success

Phone SupportAdvanced
Technical SupportAdvanced
Live Chat SupportBeginner
Email SupportBeginner
Lead ManagementBeginner
Video SupportBeginner

Specialized Skills

Technical TrainingBeginner
Coaching & MentoringBeginner

Work Experience

Team Leader

Quantrics

Oct 2025 - Apr 2026

Live Chat SupportPhone SupportTechnical SupportCoaching & MentoringTechnical Training

Subject Matter expert

Quantrics

Feb 2024 - Oct 2025

Live Chat SupportTechnical TrainingTechnical SupportCoaching & Mentoring

Quick Stats

Age28 years
English LevelConversational
ID VerificationNot verified

Education

High-school

Magarao National High School

2010 - 2016