Jackylou

Executive Assistant

Jackylou

1,300/mo
ROXAS CITY, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Professional Summary I’m an Executive Assistant and Event Coordinator who thrives on keeping things running smoothly. I support CEOs by managing everything from schedules and projects to virtual events, making sure nothing falls through the cracks. I’m comfortable juggling multiple priorities, tracking sales and affiliate metrics, and coordinating teams and partners. People know me as reliable, detail-oriented, and someone who keeps operations moving so leadership can focus on big-picture growth...

Top Skills

Calendar Management · 3 yearsCalendly · 3 yearsData Entry · 3 yearsDocument Management · 3 yearsEmail Management · 3 years

Skills & Expertise

Virtual Assistance & Admin

Calendar ManagementAdvanced
Email ManagementAdvanced
Document ManagementAdvanced
Data EntryAdvanced
Meeting CoordinationAdvanced
Research & Information GatheringAdvanced
CalendlyAdvanced
Executive Assistant ServicesIntermediate
Personal Assistant ServicesIntermediate

Data & Analytics

Excel (Advanced)Advanced
Google Sheets (Advanced)Advanced

Customer Success

Email SupportIntermediate
Live Chat SupportIntermediate
Phone SupportIntermediate

AI & Automation

SoraBeginner

Work Experience

Executive Assistant

360 Summits

Jul 2024 - Nov 2025

Key Achievements:

• Managed the full lifecycle of multiple virtual summits and podcast projects from research and speaker outreach to onboarding and event completion, ensuring smooth execution without requiring constant CEO oversight. • Acted as the CEO’s operational right hand by organizing schedules, managing priorities, and protecting executive time so leadership could focus on strategy and revenue growth. • Built and maintained detailed tracking systems for sales and affiliate metrics, providing clear reports that supported data-driven decision-making. • Coordinated communication between clients, partners, speakers, and internal teams, reducing delays and improving overall workflow efficiency. • Successfully handled high-volume speaker outreach, scheduling, and onboarding processes, maintaining strong professional relationships throughout each event cycle. • Improved internal documentation and process organization, creating clearer workflows for event logistics and partner coordination. • Supported affiliate and partner programs by monitoring performance data and identifying areas for improvement. • Managed multiple concurrent projects in a fast-paced remote environment while consistently meeting deadlines and maintaining accuracy.

Calendar ManagementData EntryPersonal Assistant ServicesExcel (Advanced)Email ManagementMeeting CoordinationResearch & Information GatheringGoogle Sheets (Advanced)Document ManagementExecutive Assistant ServicesCalendlyLive Chat SupportEmail SupportPhone Support

Client/Partner Success Manager

360 Summits

Oct 2023 - Jul 2024

Key Achievements:

• Successfully onboarded new clients and partners, guiding them through systems, expectations, and processes to ensure a smooth start and positive working relationship. • Strengthened client and affiliate relationships through consistent communication, proactive support, and problem resolution. • Monitored sales and affiliate performance metrics and provided clear reporting that helped identify growth opportunities and performance gaps. • Supported virtual events by coordinating client needs, partner deliverables, and internal timelines to ensure successful execution. • Helped improve partner engagement by tracking campaign effectiveness and suggesting practical, data-informed adjustments. • Served as the main point of contact for clients and affiliates, ensuring concerns were addressed quickly and professionally. • Assisted in optimizing CRM workflows using Ontraport and GoHighLevel to improve tracking and communication efficiency. • Contributed to higher client satisfaction by maintaining organized documentation and clear follow-ups throughout campaigns and events.

Data EntryCalendar ManagementPersonal Assistant ServicesExcel (Advanced)Email ManagementMeeting CoordinationResearch & Information GatheringGoogle Sheets (Advanced)Document ManagementExecutive Assistant ServicesCalendly

Speaker Coordinator & Customer Support

360 Summits

Apr 2023 - Oct 2023

Key Achievements:

• Managed the full speaker journey from research and outreach to scheduling, rehearsal coordination, and final onboarding for virtual summits and podcast events. • Successfully coordinated multiple speakers per event while keeping timelines organized and communication clear between hosts and internal teams. • Built and maintained professional relationships with speakers, ensuring a smooth and positive experience throughout the event process. • Handled high-volume customer inquiries via chat, email, and calls, resolving concerns efficiently while maintaining a high satisfaction rate. • Tracked outreach and speaker performance metrics using Ontraport and Google Sheets to monitor campaign effectiveness. • Reduced scheduling conflicts and last-minute issues by proactively confirming logistics, tech requirements, and event expectations. • Supported live and pre-recorded event operations, helping ensure sessions ran smoothly from start to finish.

Calendar ManagementData EntryExcel (Advanced)Email ManagementMeeting CoordinationResearch & Information GatheringGoogle Sheets (Advanced)Document ManagementCalendlyLive Chat SupportPhone SupportEmail Support

Online ESL Teacher

Private Students, Thailand

Jan 2023 - Mar 2023

Key Achievements:

• Delivered customized English lessons to students of different ages and skill levels, adapting teaching style to match individual learning needs. • Maintained consistent student engagement through interactive sessions conducted via Zoom, Google Meet, and Skype. • Built strong rapport with students and parents, resulting in repeat bookings and long-term learning relationships. • Designed structured lesson plans focused on improving speaking confidence, grammar accuracy, and pronunciation. • Managed scheduling, lesson preparation, and student progress tracking independently in a remote setup. • Helped students improve conversational fluency and academic English skills through consistent feedback and encouragement.

Calendar ManagementExcel (Advanced)Email ManagementMeeting CoordinationResearch & Information GatheringGoogle Sheets (Advanced)Document Management

Quick Stats

Age37 years
English LevelConversational
ID VerificationNot verified