Ivy

Virtual Assistant / Administrative support / Data Entry /

Ivy

ID Verified
800/mo
GENERAL SANTOS CITY (DADIANGAS, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am a detail-oriented and reliable professional with experience in theft investigation, data entry, administrative support, customer-facing service, and ESL teaching. As a Theft Investigator at Panoptyc (2025–2026), I reviewed surveillance footage, analyzed incidents, maintained accurate investigation records, and followed established guidelines. This experience strengthened my attention to detail, critical thinking, accuracy, and ability to work independently where I organized account informa...

Top Skills

Copywriting · 3 yearsCreative Writing · 3 yearsEmail Copywriting · 3 yearsBlog Writing · 2 yearsEmail Support · 2 years

Skills & Expertise

Content & Writing

CopywritingAdvanced
Creative WritingAdvanced
Email CopywritingAdvanced
Blog WritingIntermediate
ScriptwritingBeginner

Customer Success

Email SupportIntermediate
Phone SupportBeginner

Data & Analytics

Google Sheets (Advanced)Intermediate
Excel (Advanced)Intermediate

Design & Creative

CanvaBeginner
CapCutBeginner
Video EditingBeginner

E-commerce & Marketplace

ShopifyBeginner

Sales & Business Development

Lead GenerationIntermediate

Virtual Assistance & Admin

Data EntryBeginner
Calendar ManagementBeginner
Email ManagementBeginner

Work Experience

ESL TEACHER

HongKong Institution

Oct 2023 - Present

Key Achievements:

• Delivered engaging English lessons to kids, juniors, and adults using varied teaching approaches. • Prepared lesson materials in advance and adapted activities to students' needs. • Evaluated student work and provided feedback to support learning progress.

Phone Support

THEFT INVESTIGATOR

Panoptyc

Jan 2025 - Mar 2026

Key Achievements:

• Reviewed surveillance footage and identified potential theft-related incidents. • Analyzed and documented incidents accurately according to established guidelines. • Maintained clear investigation records and completed reports with strong attention to detail.

Email SupportExcel (Advanced)Google Sheets (Advanced)Data EntryLead GenerationEmail ManagementCreative Writing

DATA ENTRY (ENCODER)

Not Specified

May 2023 - Apr 2024

Key Achievements:

• Organized account information and maintained accurate records. • Entered and updated information in spreadsheets with attention to accuracy. • Supported the organized handling of account data and administrative information.

Blog WritingGoogle Sheets (Advanced)Excel (Advanced)Email CopywritingData EntryLead Generation

LEAD GENERATION & SOCIAL MEDIA RESEARCH ASSISTANT

Not Specified

Jun 2022 - Jul 2023

Key Achievements:

*Researched potential customers on Instagram based on specific target criteria. *Researched potential customers on Instagram based on specific target criteria. • Reviewed social media profiles to identify prospects interested in gym equipment and fitness supplements. • Created and organized prospect lists for potential outreach and follow-up. • Supported the team with outreach and product trial opportunities for qualified prospects.

Creative WritingExcel (Advanced)Google Sheets (Advanced)Lead GenerationEmail ManagementCopywriting

INFORMATION DESK

Barangay Heights

Jun 2018 - Jul 2019

Key Achievements:

• Greeted and assisted up to 100 visitors daily with directions, inquiries, and appointment information. • Maintained visitor logs and issued badges for security purposes. • Answered and directed calls to the appropriate contacts.

Data EntryLead GenerationEmail Support

Quick Stats

Age25 years
English LevelFluent
Other Languages
EnglishFluent
Tagalog/FilipinoFluent
ID VerificationVerified