Iris

COSTUMER SERVICE AGENT, CALLED CALLER

Iris

ID Verified
100/mo
City of Guihulngan, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

I have experience in customer service, online communication, and assisting clients through chat and virtual support tasks. I am skilled in communication, problem-solving, multitasking, and handling customers professionally. I can work independently, learn quickly, and adapt to new tools and systems easily. My strengths include being patient, responsible, hardworking, and detail-oriented. I also have good English communication skills and the ability to build positive relationships with customers...

Top Skills

Copy.ai · <1 yearCopywriting · <1 yearEmail Support · <1 yearExcel (Advanced) · <1 yearGoogle Analytics 4 · <1 year

Skills & Expertise

AI & Automation

Copy.aiBeginner
Workflow AutomationBeginner

Content & Writing

CopywritingBeginner
ScriptwritingBeginner

Customer Success

Live Chat SupportBeginner
Email SupportBeginner
LiveChatBeginner

Data & Analytics

Google Sheets (Advanced)Beginner
Excel (Advanced)Beginner
Google Analytics 4Beginner

Work Experience

CALLED CALLER

OUTBOUND CAMPAIGN

Jan 2020 - Dec 2021

Key Achievements:

“My key achievements include developing strong communication and customer service skills through online work and client interactions. I have successfully handled customer concerns professionally, improved my confidence in English communication, and learned to manage multiple tasks efficiently. I am also proud of being a fast learner who can quickly adapt to new systems and responsibilities. Despite being an undergraduate, I continue improving my skills and gaining experience to grow professionally and contribute positively to a company.”

LiveChatLive Chat SupportCopywritingEmail SupportGoogle Sheets (Advanced)

Quick Stats

Age24 years
English LevelFluent
ID VerificationVerified
Portfolio
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