Customer Service Associate

Ian

500/mo
Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Customer-focused and adaptable professional with 5+ years of customer service experience across fraud client services, rider support, and Amazon customer service operations. Skilled in assisting clients with banking needs, handling account disputes, explaining unfamiliar account charges, supporting riders with autonomous vehicle services, maintaining accurate documentation, and communicating clearly in fast-paced support environments. Strong in empathy, active listening, problem-solving, attenti...

Top Skills

Email Support · 5 yearsLive Chat Support · 5 yearsPhone Support · 5 yearsTechnical Support · 5 years

Skills & Expertise

Customer Success

Live Chat SupportExpert
Phone SupportExpert
Email SupportExpert
Technical SupportExpert

Work Experience

Customer Service Associate

Amazon

May 2019 - Jan 2025

Quick Stats

Age30 years
English LevelFluent
ID VerificationNot verified