General virtual assistant

hilary

520/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am a results-driven Virtual Assistant and Customer Support professional with a strong background in Computer Science and IT systems. I bring excellent communication skills, attention to detail, and the ability to support clients efficiently in fast-paced remote environments. I am experienced in administrative support, customer communication, data handling, and the use of digital tools such as Google Workspace, CRMs, and task-management platforms. I am reliable, quick to learn, and committed to...

Top Skills

HTML5/CSS3 · 5 yearsMySQL · 4 yearsReact · 4 yearsTailwind CSS · 4 yearsData Entry · 3 years

Skills & Expertise

Customer Success

Email SupportAdvanced
Social Media SupportIntermediate
Phone SupportIntermediate
Technical SupportIntermediate

AI & Automation

GitHub CopilotAdvanced
PerplexityIntermediate
Copy.aiIntermediate
Computer VisionBeginner
AWS BedrockBeginner
OpenAI APIBeginner

Software Development

HTML5/CSS3Expert
Tailwind CSSAdvanced
ReactAdvanced
MySQLAdvanced
JavaScript (ES6+)Advanced
WordPress DeveloperIntermediate
REST API DesignIntermediate

Virtual Assistance & Admin

Data EntryAdvanced
Executive Assistant ServicesAdvanced
Personal Assistant ServicesIntermediate

Work Experience

Technical support technician

POWERTEX LTD

Sep 2024 - Sep 2025

Key Achievements:

Delivered technical support services by diagnosing and resolving system faults efficiently. Followed safety procedures and technical documentation accurately. Strengthened problem-solving skills, responsibility, and reliability under operational pressure

Email SupportPhone SupportTechnical Support

Web and Digital Support Assistant

Gatsby Investments

Jun 2023 - Dec 2023

Key Achievements:

Collaborated remotely with team members to meet deadlines and client expectations. Demonstrated strong multitasking ability while supporting multiple projects.

Email SupportTechnical SupportGitHub CopilotTailwind CSSOpenAI APIJavaScript (ES6+)

Quick Stats

Age25 years
English LevelFluent
Other Languages
SwahiliFluent
ID VerificationNot verified

Certifications

CISCO Networking

Education

Bachelor's Degree

karatina university

2019 - 2023