Executive AssistantExecutive Assistant

Key Achievements:

Customer Service and Communication Analyze and resolve issues by providing effective and concrete solutions. Promptly escalate concerns to the appropriate person or department. Respond in a timely and professional manner to all inquiries received via email, WhatsApp, and MS Teams. Credentialing and Licensing Ensure nurses’ compliance with all program standards and requirements. Assist nurses in completing licensing, visa, and other documentation necessary for a successful transition to the United States. Data Management Maintain accurate and up-to-date nurse information and records. Present data in a clear and easily comprehensible format to support timely decision-making. Administrative Support Provide direct administrative support to the team leader. Draft process guides for license endorsement, renewal, and escalation procedures. Facilitate and manage official email communications. Recruitment Participate in nurse recruitment initiatives, including conducting interviews and assessing candidate qualifications. Collaboration Work closely with the delivery team, vendors, and other departments to achieve program objectives and ensure operational efficiency.