technical support specialiststechnical support specialists
harvey
ID Verified100/mo
Llanera, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$100
per month
($1/hour)
Member since December 2025
Profile Description
Professional Summary Detail-oriented and customer-focused IT Support Specialist with over four years of experience providing technical and administrative support across diverse environments. Experienced in troubleshooting software and hardware issues, managing tickets using platforms such as Salesforce, Zendesk, and WordPress, and delivering clear, empathetic support to end users. Known for strong problem-solving skills, adaptability, and the ability to work with different clients and teams. Pa...
Top Skills
Technical Support · 5 yearsEmail Support · 4 yearsLiveChat · 4 yearsPhone Support · 4 yearsFreshdesk · 3 years
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Technical SupportExpert
Email SupportAdvanced
Phone SupportAdvanced
LiveChatAdvanced
Live Chat SupportAdvanced
ZendeskAdvanced
FreshdeskAdvanced
Content & Writing
Technical WritingIntermediate
SEO Content WritingIntermediate
Email CopywritingIntermediate
Quick Stats
Age35 years
English LevelConversational
ID VerificationVerified