Grace

Executive Operations & Founder Support Partner

Grace

1,200/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I help founders and executives bring structure, clarity, and consistency to their daily operations. With experience across legal and fintech operations, I support executive coordination, workflow management, process documentation, team accountability, and operational systems. I also work with tools such as Notion, ClickUp, [link hidden], Trello, and Zapier to organize work, improve visibility, and reduce unnecessary manual tasks. My goal is to help businesses run smoothly so founders can focus o...

Top Skills

Calendar Management · 5 yearsCalendly · 5 yearsData Entry · 5 yearsDocument Management · 5 yearsExecutive Assistant Services · 5 years

Skills & Expertise

AI & Automation

PerplexityAdvanced
ZapierAdvanced
n8nAdvanced
Claude CodeIntermediate

Customer Success

Phone SupportAdvanced
Technical SupportAdvanced
ZendeskIntermediate
LiveChatBeginner
Customer.ioBeginner

Virtual Assistance & Admin

CalendlyExpert
Personal Assistant ServicesExpert
Meeting CoordinationExpert
Document ManagementExpert
Calendar ManagementExpert
Data EntryExpert
Executive Assistant ServicesExpert
Research & Information GatheringExpert
Email ManagementAdvanced
Travel PlanningAdvanced
NotionAdvanced
AsanaIntermediate
TrelloIntermediate
Monday.comIntermediate
ClickUpIntermediate
AirtableIntermediate
BardeenIntermediate

Specialized Skills

Legal ResearchAdvanced
Terms & ConditionsAdvanced
Paralegal ServicesAdvanced

Work Experience

Executive Assistant & Operations Partner to the Founder

Payday Advance Solutions

Jul 2024 - Present

Job Responsibilities:

Reduced communication delays by 50% by redesigning communication workflows and introducing structured follow-up systems that ensured important stakeholder requests were consistently actioned. Improved task completion rates by 35% by introducing accountability systems with clearly assigned owners, documented action items, and deadlines. Established structured operational workflows that replaced s...

Perplexityn8nCalendlyDocument ManagementClaude CodePhone SupportPersonal Assistant ServicesZapierTechnical SupportMeeting Coordination

Executive Administrative Assistant – Legal Operations

Kijaru Njeru & Co Advocates

Jun 2021 - Apr 2024

Job Responsibilities:

Achieved 100% compliance with court deadlines and client commitments across approximately three years by implementing proactive calendar management and structured deadline-tracking systems. Reduced document retrieval time from several minutes to under 30 seconds by redesigning digital filing systems and improving document organization. Eliminated calendar conflicts through structured scheduling...

CalendlyDocument ManagementPhone SupportPersonal Assistant ServicesEmail ManagementTechnical SupportZapierMeeting CoordinationCalendar ManagementExecutive Assistant Services

Administrative Assistant

Keira C Enterprises

Apr 2020 - Apr 2021

Job Responsibilities:

Improved the organization of daily business activities through coordinated scheduling and structured administrative processes. Strengthened inventory visibility and record accuracy by supporting inventory tracking and maintaining organized business records. Improved day-to-day coordination by supporting client communication, internal processes, and routine business administration.

TrelloMonday.comClickUpNotionExecutive Assistant ServicesCalendar ManagementMeeting CoordinationPersonal Assistant ServicesEmail ManagementData Entry

Quick Stats

Age25 years
GenderFemale
English LevelFluent
Other Languages
SwahiliFluent
ID VerificationNot verified
Portfolio
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Certifications

Virtual Assistant Program
Project Management
AI Associate Studies