Virtual Assistant

Gontse

3,000/mo
Johannesburg , South Africa
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Fraud and risk professional with a BA in Criminology (Law major) and over three years of banking experience at Nedbank, covering fraud investigation, AML/KYC compliance, and client-facing contact centre work. Skilled at spotting suspicious activity, verifying identities, and resolving high-pressure cases accurately and in line with regulatory requirements. Certified in Fraud Examination Fundamentals, AML Principles, and Cybersecurity Fundamentals (UCT). Also brings leadership experience from dir...

Top Skills

Email Support · 3 yearsLanguage Teaching · 3 yearsLead Generation · 3 yearsNegotiation · 3 yearsPhone Support · 3 years

Skills & Expertise

Customer Success

Email SupportAdvanced
Phone SupportAdvanced
Live Chat SupportIntermediate

Finance & Accounting

Risk ManagementAdvanced
Budget ManagementBeginner
Financial AnalysisBeginner

Sales & Business Development

Lead GenerationAdvanced
NegotiationAdvanced
Sales PresentationsBeginner

Specialized Skills

Language TeachingAdvanced

Work Experience

Financial advisor

Old mutual

Jul 2026 - Present

Job Responsibilities:

Sales and customer service, finacial advicer.

Email SupportPhone SupportFinancial AnalysisSales PresentationsLead GenerationBudget ManagementRisk ManagementNegotiation

Quick Stats

Age32 years
GenderFemale
English LevelFluent
ID VerificationNot verified

Education

Bachelor's Degree

University of South Africa

2018 - 2025