CSR, Sales Representative, Appointment Setter, EscalationsCSR, Sales Representative, Appointment Setter, Escalations

Glenn

ID Verified

1,200/mo

Binangonan, Philippines

Looking for Full-time

8 hours/day

Availability: US / EU / Asia timezone

$1,200

per month

($7/hour)

Member since July 2026

Profile Description

I worked in the BPO industry for 14 years. * Escalations - Citibank Fraud *Quality Team - Telus Mobility *Credit Analyst - AMEX *Retention, Escalation and Sales - BELL Canada 4 years Freelancer * UPWORK (Lawnstarter) - sales specialist and billing expert for lawncare services *DCBANK - client support for billing and online support through voice, email and chat ..

Top Skills

Phone Support · 10 yearsEmail Support · 4 yearsCold Calling · 2 yearsLead Generation · 2 yearsLive Chat Support · 2 years

Skills & Expertise

Skill Levels Explained:

• Beginner: <1 year

• Intermediate: 1-3 years

• Advanced: 3-5 years

• Expert: 5+ years

💡 Hover over any skill level to see exact years of experience

Customer Success

Phone SupportExpert

Email SupportAdvanced

Live Chat SupportIntermediate

ZendeskIntermediate

Sales & Business Development

Lead GenerationIntermediate

Cold CallingIntermediate

Quick Stats

Age41 years

English LevelFluent

ID VerificationVerified