Virtual Assistant, Healthcare, Cold Caller, Customer ServiceVirtual Assistant, Healthcare, Cold Caller, Customer Service

Dedicated and customer-focused professional with over 8 years of experience in customer service, virtual assistance, sales, appointment setting, and healthcare support. Experienced in handling inbound and outbound calls, resolving customer concerns, verifying insurance and Medicaid information, scheduling appointments, and maintaining accurate records using CRM systems and other client tools. Recognized for strong communication skills, patience, adaptability, and the ability to build positive re... See more