General VA/Customer ServiceGeneral VA/Customer Service

Glenice

640/mo

Malaybalay City, Philippines

Looking for Full-time

8 hours/day

Availability: US / Asia timezone

$640

per month

($4/hour)

Member since June 2026

Profile Description

Customer Service Professional with over 10 years of experience in the BPO industry, supporting financial services, food delivery, car rental, and online service accounts. Experienced in remote collaboration, handling high-volume inbound support, resolving complex customer concerns, and ensuring compliance and accuracy. Known for strong communication skills, attention to detail, and a customer-first mindset.

Top Skills

Email Support · 8 yearsPhone Support · 2 yearsCalendar Management · <1 yearData Entry · <1 yearZendesk · <1 year

Skills & Expertise

Skill Levels Explained:

• Beginner: <1 year

• Intermediate: 1-3 years

• Advanced: 3-5 years

• Expert: 5+ years

💡 Hover over any skill level to see exact years of experience

Customer Success

Email SupportExpert

Phone SupportIntermediate

ZendeskBeginner

Virtual Assistance & Admin

Data EntryBeginner

Calendar ManagementBeginner

Work Experience

Quality Supervisor

VXI Global Holdings

Feb 2013 - Mar 2023

Quick Stats

Age38 years

English LevelConversational

ID VerificationNot verified