HR&Recruitment SpecialistHR&Recruitment Specialist

Key Achievements:

like: * Successfully sourced and screened qualified candidates across multiple roles and hiring requirements. * Managed candidate pipelines from initial sourcing and outreach through interviews and placement. * Improved recruitment efficiency by identifying suitable candidates through online sourcing platforms and recruitment databases. * Maintained strong candidate communication and follow-up throughout the hiring process. * Consistently met recruitment targets, deadlines, and candidate response requirements. * Coordinated interviews between candidates and hiring teams, ensuring a smooth recruitment process. * Built and maintained organized candidate databases and recruitment records. * Supported high-volume recruitment while maintaining accuracy and professionalism. * Identified candidates based on job requirements, skills, experience, and organizational fit. * Contributed to faster hiring turnaround by proactively sourcing and engaging potential candidates.

Key Achievements:

* Resolved customer technical issues efficiently while maintaining high customer satisfaction. * Troubleshot software, account, connectivity, and platform-related issues through chat, email, and/or phone support. * Consistently met or exceeded response time, resolution, and customer satisfaction targets. * Reduced repeat contacts by providing clear, accurate troubleshooting and guidance. * Escalated complex technical issues appropriately and followed through to resolution. * Documented technical issues, solutions, and customer interactions accurately in support systems. * Assisted customers with troubleshooting and navigating technical platforms, improving their overall user experience.