Glaiza

Customer Service Associate

Glaiza

ID Verified
640/mo
New San Roque, Pili, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am a detail-oriented professional with more than 7 years or knowledge and experience in customer service, sales and minor support roles. I am also skilled in handling both sales and technical roles to ensure quality service and customer satisfaction in every interaction. Demonstrated ability to work under pressure to meet deadlines and exceed work metrics and KPIs.

Top Skills

Phone Support · 7 yearsLive Chat Support · 3 yearsOrder Fulfillment · 3 yearsEmail Support · 1 yearSalesforce · 1 year

Skills & Expertise

Customer Success

Phone SupportExpert
Live Chat SupportAdvanced
Email SupportIntermediate

Sales & Business Development

SalesforceIntermediate

E-commerce & Marketplace

Order FulfillmentAdvanced

Work Experience

Customer Sales Associate

Quantrics Enterprises

Nov 2023 - Present

Phone Support

Customer Service Representative

Sutherland Global Services

May 2020 - Oct 2023

Live Chat SupportPhone Support

Customer Service Representative

Sutherland Global Services

May 2019 - May 2020

Phone SupportEmail SupportSalesforce

Quick Stats

Age27 years
English LevelConversational
ID VerificationVerified