Gines

Virtual Assistant

Gines

ID Verified
600/mo
Cebu, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I've been working in a BPO industry as a Customer Service Representative for 5years. Handling inbound and outbound calls, assists members concerns, refill medications and appointment scheduling. Prior to this work, I've also work as a Sales Representative or agent in Merchandising Business for almost a year. I'm responsible for negotiating and dealing with customer, monitoring the stocks, and supervising the merchandisers. I also do the collection. Both of these industry helps me to enhance my s...

Top Skills

Canva · <1 yearCapCut · <1 yearExcel (Advanced) · <1 yearFacebook Business Manager · <1 yearFacebook Marketplace · <1 year

Skills & Expertise

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner

Design & Creative

CanvaBeginner
CapCutBeginner

E-commerce & Marketplace

Facebook MarketplaceBeginner
WordPressBeginner

Marketing & Growth

Google AdsBeginner
Meta Ads (Facebook/Instagram)Beginner
Facebook Business ManagerBeginner
Instagram GrowthBeginner

Work Experience

Customer Service Representative

Optum

Nov 2020 - Present

Key Achievements:

Handling inbound and outbound calls, resolve members concerns, assist refills and appointment scheduling

Google Sheets (Advanced)Excel (Advanced)

Sales Representative/Agent

Dairy Milk Corporation

Aug 2019 - Jun 2020

Key Achievements:

My key achievement on this position was always hitting the target quota. I am responsible for supervising the merchandisers, monitoring stocks and expiry of the product in each store, negotiating with the purchaser, and collection.

Excel (Advanced)Google Sheets (Advanced)

Quick Stats

Age30 years
English LevelConversational
ID VerificationVerified
Portfolio
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