JOHN

Virtual assistant, customer support, administrative VA

JOHN

ID Verified
800/mo
Tagbilaran City, Bohol, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

I have experience in customer service and administrative support, handling both voice and non-voice tasks in a fast-paced environment. My background has helped me develop strong communication, problem-solving, and organizational skills while providing excellent service to customers and supporting daily business operations. I am proficient in Microsoft Office, Google Workspace, spreadsheets, email management, data entry, and online research. I am a quick learner who can easily adapt to new tools...

Top Skills

Calendar Management · 2 yearsData Entry · 2 yearsDocument Management · 2 yearsEmail Management · 2 yearsEmail Support · 2 years

Skills & Expertise

Customer Success

Email SupportIntermediate
Phone SupportIntermediate
Lead ManagementBeginner

Data & Analytics

Excel (Advanced)Intermediate
Google Sheets (Advanced)Intermediate

Virtual Assistance & Admin

Calendar ManagementIntermediate
Email ManagementIntermediate
Document ManagementIntermediate
Data EntryIntermediate
Executive Assistant ServicesIntermediate
Meeting CoordinationBeginner
TrelloBeginner

Work Experience

Operation Manager

Ds Laundry Machine Trading

Jul 2024 - Dec 2025

Key Achievements:

* Managed daily operations and administrative workflows. * Supervised and delegated tasks to remote team members. * Improved operational efficiency through process optimization. * Handled client communications and resolved operational issues. * Tracked project progress and ensured timely completion of deliverables. * Maintained accurate documentation and performance reports.

Customer support and Administrative Virtual Assistant

—-

Aug 2020 - Jun 2022

Key Achievements:

* Delivered excellent customer support through email and chat, ensuring timely issue resolution. * Managed administrative tasks, including scheduling, data entry, and document management. * Maintained accurate records and organized workflows to improve productivity. * Demonstrated strong multitasking, communication, and problem-solving skills in a remote work environment. * Consistently met deadlines while providing reliable and detail-oriented support.

Quick Stats

Age25 years
English LevelConversational
ID VerificationVerified