Customer Service Representative / Appointment SetterCustomer Service Representative / Appointment Setter

Gary

ID Verified

1,000/mo

Pampanga, Philippines

Looking for Full-time

8 hours/day

Availability: US / EU / Asia timezone

$1,000

per month

($6/hour)

Member since June 2026

Profile Description

Highly experienced Customer Service and Virtual Support Professional with over a decade of experience supporting global clients across BPO, real estate, financial services, logistics, SaaS, ESL education, and home services industries. Proven expertise in cold calling, appointment setting, customer retention, lead qualification, and CRM management. Known for strong communication skills, adaptability, and consistent performance in high-volume, fast-paced environments.

Top Skills

Phone Support · 10 yearsEmail Support · 5 yearsLive Chat Support · 5 yearsWarm Outreach & Appointment Setting · 3 yearsLiveChat · <1 year

Skills & Expertise

Skill Levels Explained:

• Beginner: <1 year

• Intermediate: 1-3 years

• Advanced: 3-5 years

• Expert: 5+ years

💡 Hover over any skill level to see exact years of experience

Customer Success

Phone SupportExpert

Live Chat SupportExpert

Email SupportExpert

ZendeskBeginner

LiveChatBeginner

Sales & Business Development

Warm Outreach & Appointment SettingAdvanced

Work Experience

Cold Caller / Appointment Setter

Storm Pro Roofing

Mar 2025 - Apr 2026

Key Achievements:

Consistently being one of the top performers monthly

Quick Stats

Age42 years

English LevelFluent

ID VerificationVerified

Portfolio

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