Client Services Officer/Service Desk Analyst/Quality AnalystClient Services Officer/Service Desk Analyst/Quality Analyst
Fredie
800/mo
Mabalacat City, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone
$800
per month
($5/hour)
Member since July 2026
Profile Description
A BPO professional since 2010, I combine a strong drive for excellence with a passion for continuous skill development. I leverage feedback and targeted training to consistently elevate my performance. I am looking to bring my proven capabilities to a progressive organization where I can drive growth and maximize operational success
Top Skills
Calendar Management · <1 yearCoaching & Mentoring · <1 yearData Entry · <1 yearDocument Management · <1 yearEmail Management · <1 year
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Specialized Skills
OnboardingBeginner
Coaching & MentoringBeginner
Virtual Assistance & Admin
Email ManagementBeginner
Calendar ManagementBeginner
Document ManagementBeginner
Data EntryBeginner
Meeting CoordinationBeginner
JiraBeginner
Sales & Business Development
SalesforceBeginner
Work Experience
Client Services Officer/Service Desk Analyst
Damstra Technology Inc.
Sep 2021 - Nov 2025
Key Achievements:
Employee onboarding Validate licences and required documents Generate reports Attend meeting and coordinate with Relevant Team Remotely troubleshoot printers, turnstiles and kiosks
OnboardingEmail ManagementDocument ManagementMeeting CoordinationData EntryJira
Quick Stats
Age36 years
English LevelFluent
ID VerificationNot verified