Customer Care Professional

Francis

ID Verified
800/mo
Iloilo, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I've been with customer service for almost 10 years with technical experience for a year. I've develop excellent communication and relation building skills.

Top Skills

Phone Support · 10 yearsLive Chat Support · 3 yearsLiveChat · 3 yearsEmail Support · 1 yearTechnical Support · <1 year

Skills & Expertise

Customer Success

Phone SupportExpert
Live Chat SupportAdvanced
LiveChatAdvanced
Email SupportIntermediate
Technical SupportBeginner

Work Experience

Customer Care Professional

iQor Inc

Dec 2023 - Present

Technical SupportPhone Support

Financial Consultant

ePerformax

Mar 2019 - Dec 2023

Key Achievements:

I have been promoted after 2 years and had been a Coach for 3 years.

Live Chat SupportPhone SupportEmail SupportLiveChat

Technical Support

Startek Philippines

Jan 2018 - Jun 2018

Technical Support

Customer Service Representative

iQor

Nov 2016 - Jul 2017

Phone Support

Quick Stats

Age37 years
English LevelFluent
ID VerificationVerified