Customer Service Rep, Technical Support RepCustomer Service Rep, Technical Support Rep
Francis
ID Verified$600
per month
($3/hour)
Profile Description
Customer-focused professional with experience in customer service, technical support, sales, quality assurance, and remote virtual assistance. Skilled in handling customer inquiries through phone, email, chat, and SMS while delivering timely, accurate, and professional solutions. Experienced in supporting sales teams, monitoring quality and compliance, resolving technical concerns, and maintaining strong customer relationships. Known for strong communication, attention to detail, adaptability, a...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Design & Creative
Work Experience
Compliance Officer
StaffMe LLc
Aug 2025 - Apr 2026
Tier 2 Tech Support
Startek
Nov 2016 - Dec 2018
Job Responsibilities:
● Resolved complex technical issues related to connectivity, devices, and service disruptions, ensuring timely resolutions. ● Acted as an escalation point for frontline agents, delivering advanced troubleshooting support.
Quick Stats
Education
High-school
Holy Name University
2000 - 2005