Five

Virtual Assistant | Customer Support Specialist | Front-End

Five

600/mo
Nairobi, Kenya
Looking for Full-time
10 hours/day
Availability: US / EU timezone

Profile Description

Detail-oriented Virtual Assistant and Customer Support Specialist with experience in front-end web development, social media management, technical support, data entry, and digital operations. Skilled in managing administrative tasks, handling customer inquiries, troubleshooting technical issues, scheduling, web research, and maintaining organized workflows. Proficient in communication tools, productivity software, and customer support platforms. Committed to delivering efficient solutions, excep...

Top Skills

Calendly · 5 yearsFirebase · 5 yearsHTML5/CSS3 · 5 yearsPostgreSQL · 5 yearsPython (Django/FastAPI) · 5 years

Skills & Expertise

Design & Creative

User ResearchBeginner
WireframingBeginner
FigmaBeginner
CanvaBeginner
Logo DesignBeginner
Social Media GraphicsBeginner
Presentation DesignBeginner

Virtual Assistance & Admin

CalendlyExpert
Calendar ManagementAdvanced
Email ManagementAdvanced
Document ManagementAdvanced
Travel PlanningAdvanced
Data EntryAdvanced
Executive Assistant ServicesAdvanced
Personal Assistant ServicesAdvanced
AsanaAdvanced
TrelloAdvanced
ClickUpAdvanced

Software Development

HTML5/CSS3Expert
PostgreSQLExpert
FirebaseExpert
WordPress DeveloperExpert
Python (Django/FastAPI)Expert
VercelAdvanced
NetlifyAdvanced
PrismaAdvanced
SupabaseAdvanced
MySQLAdvanced
WebflowAdvanced
WixAdvanced

Work Experience

EXECUTIVE ASSISTANT

L.W NGUGI AND COMPANY ADVOCATES

Jan 2022 - Jan 2025

Key Achievements:

1. Calendar Management 2. Email Management 3. Data Entry 4. Internet Research 5. Appointment Scheduling 6. File Organization

Social Media GraphicsEmail ManagementCalendar ManagementTravel PlanningDocument ManagementPersonal Assistant ServicesExecutive Assistant ServicesAsanaTrelloWordPress DeveloperWebflowWixLogo DesignCanvaUser ResearchFigma

FIELD ENGINEER

BROADBAND COMMUNICATIONS

May 2021 - Sep 2021

Key Achievements:

1. Configuration of Cisco routers 2. Configuration of access points such as mpls. 3. Fiber optic splicing, configuration and installation 4. Microwave installation.

Quick Stats

Age27 years
English LevelFluent
Other Languages
SwahiliFluent
ID VerificationNot verified
Portfolio
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Certifications

International Certificate in Digital Literacy (ICDL)