Virtual Assistant | Customer / Technical SupportVirtual Assistant | Customer / Technical Support
Felmar
$704
per month
($4/hour)
Profile Description
My name is Felmar Fegi, a 29-year-old professional from Glan, Sarangani, originally born and raised in Davao City, Philippines. I hold a Bachelor’s degree in Technical Vocational Teacher Education, majoring in Electrical Technology. I am a highly driven and detail-oriented Technical Support professional with nearly three years of hands-on experience as a Technical Support Engineer at CTC BPO Inc. In this role, I specialized in diagnosing and resolving complex telecommunications and High-Speed I...
Top Skills
Skills & Expertise
Skill Levels Explained:
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Customer Success
Work Experience
Technical Support Engineer
CTC BPO INC.
Oct 2023 - Aug 2026
Key Achievements:
Delivered high-quality, efficient technical support to ensure client satisfaction. Diagnosed and resolved complex technical issues related to telecommunications (Telco) and High-Speed Internet Access (HSIA).