Technical Support Professional

Errol

1,100/mo
Baliwag, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Results-driven customer service and technical support professional with over 9 years of experience in the BPO industry, specializing in chat, email, and phone support. Experienced in troubleshooting technical issues, managing customer accounts, and delivering exceptional customer experiences while handling multiple interactions efficiently.

Top Skills

Email Support · 6 yearsLive Chat Support · 6 yearsTechnical Support · 6 yearsVideo Editing · 2 yearsPhone Support · 1 year

Skills & Expertise

Customer Success

Email SupportExpert
Live Chat SupportExpert
Technical SupportExpert
Phone SupportIntermediate

Design & Creative

Video EditingIntermediate
Adobe PhotoshopBeginner
CanvaBeginner
CapCutBeginner

Sales & Business Development

SalesforceIntermediate

Quick Stats

Age35 years
English LevelConversational
Other Languages
Tagalog/FilipinoFluent
ID VerificationNot verified

Education

Bachelor's Degree

Bulacan State University

2010 - 2014