Customer Service RepresentativeCustomer Service Representative
Emmanuel
ID Verified$800
per month
($5/hour)
Profile Description
Hello there! I have been in BPO company since 2021 almost 5 years of experience of learning new tools skills and I always adapt and learn quikly and effciently. I always make sure doing things on time and before the deadlines even doing multiple things at a time. I am very dedicated to my work and never miss a deadline!
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Content & Writing
Customer Success
Data & Analytics
E-commerce & Marketplace
Human Resources
Virtual Assistance & Admin
Sales & Business Development
Work Experience
Chatter/Appointment Setter
TaskUs
Jul 2024 - Jul 2026
Job Responsibilities:
Successfully engaged potential clients through chat and converted conversations into qualified leads. Consistently scheduled appointments with interested prospects and maintained a professional customer experience. Helped increase client engagement by responding quickly, building rapport, and identifying customer needs.
Content Moderator
TaskUs
Aug 2022 - Jun 2024
Job Responsibilities:
Achieving a lot of things like always on top of our team base on our monthly KPI. Skills that make me work even harder even doing multiple tasks at the same time
Customer Service Representative(Technical Support)
Teleperformance
Mar 2022 - Jul 2022
Job Responsibilities:
Working in more pressure and still get things done and making sure I did not miss any detail to make the customer satisfied with the service
Accounts Associate (Outbound calling)
RGS Collections
Mar 2021 - Mar 2022
Job Responsibilities:
Communicating better with the clients and future clients is one of the key achievements and making all conversation friendly yet professional
Quick Stats
Education
High-school
Mayamot National High School
2017 - 2019